Shipping and Delivery

Shipping and Handling


CLAMIX, Lda sends orders to all of Europe within a delivery time of 24 to 48 hours, depending on the destination country.
 The carriers with whom we have protocols make deliveries from Monday to Friday at the address you indicate. We do not deliver on holidays.
 In the case of mainland Portugal, deliveries are made on the following business day if the order is placed until 12:00 noon. 

Delivery Times


MRW : Monday to Friday between 9 a.m. and 1 p.m;
MRW : Monday to Friday between 9 a.m. and 1 p.m;
MRW : Monday to Friday between 9 a.m. and 1 p.m;
DHL: segunda a sexta das 09h00 às 18h00;

 For Madeira and the Azores, the delivery time depends on the shipping service you choose:

 EMSQuick - Ocean Shipping:

 EMS12 - Airmail shipping :
 Azores: between 4 and 7 working days.

 EMS12 - Airmail :

 Madeira : (if ordered by 12 noon) 24 business hours.
 Azores: between 4 and 7 working days.

Cost of shipping

 
Shipping costs depend on the Weight / Volume of the orders. 

Difficulties in placing an order


If the carrier is unable to deliver the package, they will make a new attempt the next day or contact you to schedule a new delivery. In the specific case of MRW EXPRESSO, a postcard will be left for you to pick up your order at the post office.

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